We proudly offer international shipping services in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
We are not responsible for custom fees once the items have shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 5-10 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than five business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please get in touch with us, and we will do our best to help you.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Make car rides and couch cuddles easier for your furry friends with these 5-Step Folding Dog Stairs. Designed to support mobility-challenged pets, this portable dog ramp is ideal for older dogs, small breeds, and pets recovering from injury. With adjustable height and a sturdy build, it’s the perfect helper for getting in and out of vehicles, beds, sofas, or vet tables—no more lifting or straining needed.
The stair frame is constructed with strong yet lightweight aluminum alloy and reinforced with secure pine wood and metal hinges. It supports pets up to 150 lbs without wobbling. The steps are covered in soft Oxford fabric with anti-slip paw print patterns that provide firm paw traction and reduce the risk of slipping. Foam-padded handles and safety tether clips further enhance stability and peace of mind during use.
Foldable and compact, this pet ramp is easy to transport and store in your car trunk, home, or garage. Adjust the angle based on your pet’s needs, and help them step up comfortably wherever you go.
This folding dog stair is ideal for daily outings, vet appointments, family road trips, or simply helping your pet up onto the couch or bed at home. It’s a must-have for senior pets, those recovering from surgery, or any dog or cat needing a little boost to stay mobile and independent.
Ready to make your pet’s life easier and safer? Click “Add to Cart” and give your furry companion the freedom they deserve—without the risk of strain or injury.
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