We proudly offer international shipping services in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
We are not responsible for custom fees once the items have shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 5-10 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than five business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please get in touch with us, and we will do our best to help you.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Introducing the Efficient Aquarium Siphon, a revolutionary tool designed to make the maintenance of your aquatic habitat simpler and more effective. This innovative electric gravel cleaner and water exchanger is a must-have for all fish enthusiasts. Its user-friendly design and efficient functioning ensure a healthy environment for your aquatic pets without the hassle of manual labor.
The Efficient Aquarium Siphon is perfect for regular maintenance of your fish tank. Whether you’re changing water or cleaning the gravel, this tool is your go-to solution. Its electric operation is ideal for both small and large tanks, ensuring a thorough clean every time.
What sets this product apart is its automatic siphoning capability. You no longer need to manually pump or suck water to start the siphoning process. This not only saves time but also prevents any unpleasantness usually associated with manual siphons. Its design is efficient, ensuring minimal disturbance to your fish while effectively cleaning the tank and changing the water.
Note: Product does not include retail packaging. Contact us for packaging options and ensure your product arrives in perfect condition.
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