We proudly offer international shipping services in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
We are not responsible for custom fees once the items have shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 5-10 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than five business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please get in touch with us, and we will do our best to help you.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Introducing the Interactive Cat Tunnel Toy – a delightful blend of fun, excitement, and comfort for your beloved pet. This innovative toy is designed to stimulate your cat’s instincts and encourage playful behavior, making it a must-have for cat owners seeking to enhance their pet’s well-being and happiness.
This cat tunnel is not just a toy; it’s a haven for your feline to play, explore, and relax. The enchanting sounds, coupled with the dangling mouse and crinkle textures, provide endless entertainment. It’s ideal for interactive play sessions, encouraging exercise and mental stimulation, crucial for your cat’s overall health and happiness.
Use this toy during your cat’s active playtimes, or leave it out for spontaneous play. It’s perfect for solo play, interactive sessions with you, or even as a cozy retreat for a midday nap. Its versatility makes it a great addition to any pet household, providing fun for cats and small pets alike.
The unique “sand rustling” sound feature sets this cat tunnel apart from others, sparking curiosity and keeping your cat engaged for hours. The added dangling mouse element mimics natural prey, igniting your cat’s hunting instincts.
Don’t miss out on the opportunity to enrich your cat’s life with the Interactive Cat Tunnel Toy. Perfect for cats of all ages and sizes, it’s an investment in your pet’s happiness and well-being. Order now and watch your furry friend leap into a world of fun and excitement!
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