We proudly offer international shipping services in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
We are not responsible for custom fees once the items have shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 5-10 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than five business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please get in touch with us, and we will do our best to help you.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am absolutely in love with this wine bottle holder. It is better than what I expected. I want to buy more, but I don’t necessarily need more. They’re really nice.
These are a fantastic gift idea for a great price. Very impressed and very happy with my purchase!
It's for a gift, I'm sure she'll find it superb
It's super beautiful! Fits perfectly
Love this
Highly Impressed
Excellent product. True to the image.
I recommend it!
I loved this. I gave it as a Christmas present. They didplay it on their coffee table.
Great display piece
love them all! Gifts for my friends 🧡
perfect 😍
, so cute love it ❤️
it definitely sparks up conversations when I have friends over. Very cute and classy.
exactly as described. good quality
Excellent . Nice addition to the bar.
Good product!!
Beautiful Bought it for a friend to give to her with a bottle of wine.
A little thin but looks pretty, I thought it was a little bit more solid but it's well made.
beautiful
my favorite
100% love it. I bought this for my Nephew as a Christmas present. He is a serious wine enthusiast and has everything so it's hard to find a good gift for him. But this was IT. It's so cool and a great conversation piece.
this is a very intriguing piece of art