We proudly offer international shipping services in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
We are not responsible for custom fees once the items have shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 5-10 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than five business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please get in touch with us, and we will do our best to help you.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Give your small indoor cat the perfect playground with this multi-level cat tree! Designed for comfort, play, and scratching, this cat tower offers a luxurious experience for kittens and small cats. With a plush top perch, spacious condo, deep hammock, and durable sisal scratching posts, your furry companion will love spending hours lounging, playing, and exercising.
Featuring four levels, this cat tree provides endless fun and cozy resting spots for your pet. The sisal-covered posts and additional scratching board satisfy natural scratching instincts while protecting your furniture. The raised-rim perch creates a safe and snug space for nap time, while the spacious condo offers a private hideout for relaxation. The deep hammock adds an extra level of comfort, making it an all-in-one retreat for your feline.
This cat tree is perfect for small indoor cats and kittens who love to scratch, climb, and relax. Whether your pet enjoys perching high up, curling inside a cozy condo, or stretching on a sisal post, this cat tower has it all. It’s an excellent way to keep your feline entertained, active, and comfortable throughout the day.
Give your cat the ultimate cozy and fun-filled home with this plush cat tree. Whether they need a nap, a play session, or a satisfying scratch, this cat tower is their all-in-one paradise. Order now and create a happy haven for your furry friend!
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